GLASS BRANDS LLC
Opt-In, Privacy & Terms
How Glass Brands LLC collects consent for text messages, protects your information, and runs its SMS program — in plain English.
SMS Opt-In & Consent
Use the form below to opt in to text messages from Glass Brands LLC. Providing your number and checking the consent box is completely optional and is not required to do business with us, book a call, or buy anything.
Privacy Policy
This Privacy Policy describes how Glass Brands LLC ("Glass Brands," "we," "us," or "our") collects, uses, and protects information about you when you use our website, forms, booking tools, SMS program, or otherwise communicate with us.
Information We Collect
We collect information you provide directly to us, including:
- Identity and contact details: name, mobile phone number, and email address.
- Business details you share, such as your shop name, role, and call volume.
- Message content from forms, our booking widget, chat, or text messages.
- Automatically collected technical data: IP address, browser and device type, and pages visited.
How We Use Your Information
- To respond to your inquiries and provide and improve our services.
- To send service-related messages such as booking confirmations, reminders, and replies.
- To send marketing communications, including SMS, only where you have opted in.
- To operate, secure, and analyze our website and tools.
- To comply with legal obligations.
SMS Opt-In Details
When you provide your mobile number and check the consent box on our opt-in form, you agree to receive recurring automated text messages from Glass Brands LLC. Message frequency varies (typically up to 4–6 messages per month). Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. Opting in to SMS is optional and is never required to use our services.
No sharing of SMS opt-in data. We do not sell, rent, or share your mobile opt-in information, phone number, or SMS consent with any third parties or affiliates for their own marketing purposes. SMS consent and phone numbers collected for text messaging are not shared with any third parties except subprocessors strictly necessary to deliver the messaging service on our behalf (for example, our SMS/CRM platform), and only for that purpose.
Cookies & Tracking
We use cookies and similar technologies to operate our website, remember preferences, analyze usage, and improve your experience. You can control or disable cookies through your browser settings; some features may not function without them. We honor applicable opt-out signals where required by law.
Data Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and limiting access to personnel and service providers who need it. No method of transmission or storage is 100% secure, but we work to protect your data and to address vulnerabilities promptly.
Sharing Your Information
We do not sell your personal information. We share information only with service providers (hosting, CRM, SMS delivery, analytics, payment processing) who help us operate our business under confidentiality obligations, or when required by law. As stated above, SMS opt-in data is never shared for third-party marketing.
Your Rights & Choices
- Access, correct, or update your personal information.
- Request deletion of your personal information, subject to legal limits.
- Unsubscribe from marketing email at any time via the unsubscribe link.
- Opt out of SMS at any time by replying STOP.
Contact Us
Glass Brands LLC, 20 W. Park Ave., Suite 207, Long Beach, NY 11561 · [email protected] · 947-436-8989
Terms of Service & SMS Program Terms
These Terms govern your use of the Glass Brands LLC website, services, and SMS messaging program. By using our site, services, or by opting in to our text messages, you agree to these Terms.
SMS Program Description & Use Cases
Glass Brands LLC operates an SMS program that sends recurring automated text messages to subscribers who have opted in. Messages may include:
- Appointment and call reminders and confirmations.
- Lead follow-ups and responses to your inquiries.
- Account and service notifications.
- Promotional offers and updates about our services.
How to Opt Out
You can cancel the SMS program at any time by texting STOP to the number from which you receive messages. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will no longer receive messages from that program. To rejoin, opt in again through our form or reply START.
Help & Support Contact
For help with the SMS program, reply HELP to any message, or contact us at [email protected] or 947-436-8989. Glass Brands LLC, 20 W. Park Ave., Suite 207, Long Beach, NY 11561.
Message Frequency, Message & Data Rates
Message frequency varies and recurs (typically up to 4–6 messages per month). Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges from your carrier.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. We do not guarantee that messages will be delivered, as delivery is subject to effective transmission by your carrier and other factors outside our control.
Age Restriction
You must be at least 18 years of age to opt in to the SMS program and to use our services. By opting in, you represent that you are 18 or older and that the mobile number you provide belongs to you or that you are authorized to provide it.
Acceptable Use
You agree not to use our website or services for any unlawful purpose, to violate the rights of others, to send spam, or to interfere with our systems.
Disclaimer & Limitation of Liability
Our website and services are provided on an "as is" basis without warranties of any kind. To the maximum extent permitted by law, Glass Brands LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, services, or SMS program.
Privacy
Your use of the SMS program and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information, including the fact that we never share SMS opt-in data for third-party marketing.
Governing Law
These Terms are governed by the laws of the State of New York, USA. Any disputes shall be resolved in the state or federal courts located in Nassau County, New York.
Changes
We may update these Terms at any time. Continued use of our services or SMS program after changes are posted constitutes acceptance of the revised Terms.